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The Body Shop

 

 

 

 

 

 

I was sad to read that The Body Shop is facing a crisis and that its new owner, the third in seven years! – is expected to put the retailer’s UK business into administration. Aurelius, the private equity firm that bought The Body Shop for £207m in November 2023, took the drastic decision after poor sales during the all-important Christmas shopping season seeped into January. No one knows what this means for The Body Shop’s 200 stores across the country but am sure many will have to close.

The Body Shop was set up by the pioneering late Dame Roddick in 1976, which was talking about ethical products, recycling, and refilling, way back then, which has inspired the beauty sector of today. I love the Body Shop and what Anita stood for, so much so that I included both in my last book, Corporate Social Responsibility Is Not Public Relations, and managed to grab a conversation with the magnificent Löis Acton who was mentored by Anita, through a stroke of serendipity.  It’s a magical way that they met, and if you have read any of Anita’s books, it’s so typical of Anita.

In the 1980’s the Body Shop was popular, and there were so many of us in love with the White Musk perfume, the peppermint foot lotion, body lotions, and banana shampoo, which all became Christmas stocking staples. So, how did a brand that was so relevant become irrelevant?!

Well, I think the late Dame Anita Roddick can answer this, as she once said, “Be courageous. It’s one of the only places left uncrowded.” She also said, “If you do things well, do them better, be daring, be first, be different, be just.” Finally – “One of the most intriguing things in management and business is the role of storytelling – people need the anecdotes to do the work that they do.”

And that is what I believe went wrong with The Body. All its various owners lost the connection with its community, it stopped innovating, being different, and courageous and stopped storytelling, it rested on the laurels that Anita built, and it got lazy. Brands need to evolve and inspire; they need to make us want them.

But Anita created something more than a brand, she woke us up to being conscious consumers, about fair trade, what was happening to the planet, about having purpose and being ethical, and so much more. So, I will let Anita have the last word on this…

 

India’s 75th Republic Day Celebrated In the UK

What a brilliant night it was here in London, celebrating India’s 75th Republic Day on 26 January at the Guildhall organised by the High Commission of India. It was a colourful affair, truly representing the ‘living bridge’ between these two nations of sharing innovation, knowledge, and culture.

 

Republic Day is a national holiday in India and commemorates the adoption of the Constitution of India and the country’s transition to a republic which came into effect on 26 January 1950. The day is celebrated with a colourful parade, where this year French President Emmanuel Macron was the chief guest, which I believe shows how everyone wants to do business with this powerful country.

Part of the parade is always a display of the country’s cultural heritage as well as its military might and for the first time, an all-women contingent of the army, air force, and navy also marched in the parade.

This strong woman military theme from India carried over, here to the UK, where the highlight of the evening for me was meeting the invincible “Preet Chandi, known here as Polar Preet, who crossed Antarctica, and broke two Guinness World Records in Jan 2023, for both the longest solo unsupported one-way polar ski journey for a woman and also the longest solo unsupported one-way polar ski journey overall and is also breaking stereotypes.

They say never meet your heroes as they often disappoint, but this wasn’t the case when I met Polar Preet who was warm, kind, and generous with her time…not just to me but to everyone who wanted to meet her.

Polar Preet was with her colleagues from the British Army, and it was good to see them, fully immersed in the evening, representing the harmony between the UK and India, and a friendship that is highly valued.

 

The Traitors Is Fashion Styling For The Sustainable Fashion Faithful

 

Full disclosure, I have not seen any of the latest season of The Traitors on the BBC, but I have been reading all the articles across the mainstream media about the success of the style success of Claudia Winkleman, the presenter of the show, which has been thoughtfully put together by her stylist Sinead McKeefry. There are so many news pieces, features, blogs, articles dedicated to showing us how to recreate these looks and I am not writing this as a fashion writer, but from the place of sustainability and purpose; and so far, I have seen nothing on this topic.

For those who don’t know, The Traitors is a reality show, which has upped the fashion stakes and caught the attention of the country. It’s a haute country look that has been inspired by the wonderful backdrop of the imposing Scottish castle and landscape setting. It is what I would describe as appropriate winter wear, and what we should all be wearing in the depths of winter to keep us properly warm, none of this acrylic and polyester stuff. The style is woolen cable knit jumpers, sturdy tweed, thick socks with the occasional sweeping theatrical moments.

The wardrobe of the latest season of The Traitors is not about fast fashion. Instead, it will be one that will be brought out every winter, it’s a look that is classic, where the fabric will get better as the years go on and if you look after the pieces well, they will serve you. These are sumptuous knits that will need to be darned with love when holes appear, boots that will need resoling when worn and lovingly polished. This is a style to keep you warm in winter, and in my view what purposeful and ethical fashion looks like, where you invest in this look not just for a season but for the future. This is not a look that should end up in landfill.

It struck me, that the other angle to this clever Traitors look is that it is also about heritage styling and heritage brands, which is wrongly associated with luxury. Especially, as traditionally, prominent heritage companies started as clothing suppliers for blue-collar workers…think of the history of denim or the Doc Marten boots that Claudia Winkleman wears, which are as I have read her favourite boots. Heritage brands have endured the test of time, often with a rugged aesthetic. These are clothes and accessories crafted to do a job, created to serve, and function. Where everything is durable, that can be worn while out and about, and on repeat. The complete opposite of fast throwaway fashion. This is a look for people who know how they want to look, come across, and are confident in their style.

This type of styling is something that British heritage brands do so well and are known for their craftsmanship. As an aside, I think The Traitors will be a boost for British fashion.

So, how am I going to end this piece, well I would love to see more popular programmes, films, and even TV adverts with clever stylists and styling, showing us how to invest in pieces that are meant to be loved forever, not a season. Fashion that is for the ‘faithful’, where pieces become our trusted friends, items that we turn to in winter, summer, spring, and autumn, and is not about dopamine buying.

 

Photo credit: The BBC

India’s External Affairs Minister of India, Dr S Jaishankar In London

India’s External Affairs Minister of India, Dr S Jaishankar was in London in November. To mark his visit, I was invited to a special event, entitled, How a Billion People See the World, organised by foreign policy agency Wilton Park in partnership with the High Commission of India in London. It was an in-conversation session, with Lionel Barber, ex-editor of the Financial Times with the Minister held at the Royal Over-Seas League.

It was a gritty conversation and Barber put Dr. Jaishankar in the hot seat, where China, Canada, Russia, oil, and India’s rise of secularism were discussed and climate change came up twice. On the issue of China, Dr. Jaishankar emphasised that the rise of China is a reality but there is an equal reality which is the rise of India, and said, “The rise may be different…quantitatively or qualitatively they may not be identical.” While on Canada’s allegation of India’s involvement in the killing of Khalistani terrorist Hardeep Singh Nijjar, he said, “Look, if you have a reason to make such an allegation, please share the evidence with us. We are not ruling out an investigation and looking at anything that they may have to offer. They haven’t done so” adding that Canada has not yet shared any evidence on Nijjar’s murder with India.

On the topic of secularism, he said it does not mean non-religious, but equal respect to all faiths, that the “appeasement” government policies of the past made the biggest religion of the country feel like it had to be self-deprecatory in the name of equality, adding that the political and social changes seen in India in the last few years have partly been a reaction “at an intellectual and political level” to this sense of unfairness. Jaishankar was also asked if India had changed since the Nehruvian era to become less liberal and more “Hindu majoritarian” under the BJP-led government. While asserting that India had certainly changed, Jaishankar was categorical that the change did not mean India being less liberal but rather “more authentic” about expressing its beliefs. “We are more Indian, more authentic. We are not today, either currying favour before a global audience or really trying to live up to some kind of left-wing liberal construct which a lot of Indians felt was not us.”

This question-and-answer session marked the minister’s final engagement in London as he concluded his five-day UK visit, oh and to add we were all given a copy of Dr. Jaishankar’s book that day, and I managed to get mine signed!

 

 

 

BBC MasterChef Host Greg Wallace Presents This Year’s Curry Award

I have been working on the Bangladesh Caterers Association (BCA) curry awards since 2017 and each year the competition becomes fiercer and the actual night more glamorous. This year the awards night was held on 30 October 2022 and is now in its 16th year, where this special event announces the regional winners of its prestigious Chef and Restaurant of the Year Awards and celebrates their success as a community.

This year, industry expert and celebrity Greg Wallace, MBE, and Tasmin Lucia-Khan were the hosts of the night, which took place at the Park Plaza, London. The theme for the awards was – ‘Celebrating Success & Inspiring Others’, a theme that is close to the heart and mission of BCA.

There were seven regional chef winners, three takeaways who won ‘Takeaway of the Year’ and ten winning restaurants, with a new category for ‘Best Newcomer of the Year’, which was won by Pach Bhai, in Whitechapel, London. Each winner was chosen from hundreds of outstanding entrants and was judged on their innovation, presentation of food, hygiene standards, and customer service.

These awards celebrate the success of local restaurants, who are critical in keeping local communities thriving and crucially the very best of the Bangladeshi curry industry, shining a light on great local curry houses that are creating some of the best experiences on the high street. All the winners are not just inspiring this industry, they are keeping the legacy of British curry alive and show the best of what our curry houses have to offer.

Times have been tough for the hospitality industry in recent years. They battled the global pandemic, and lockdowns and are now facing their biggest challenge with the cost-of-living crisis. Confidence of this sector has tumbled, and times are tough. These uncertainties are impacting Britain’s curry industry and unless costs come under control, many curry restaurants will go under, and sadly many jobs will be lost.

Sadly, the great British tikka masala – the nation’s favourite dish – is under threat as never before and the curry industry is being hit by cost increases in everything from gas to spices, vegetable oil to mango chutney. Pre-pandemic, the UK’s curry industry contributed £4.2 billion to the national economy and now during these uncertain times, BCA seeks to unlock this industry’s full potential once again, as one of the biggest engines for growth in the UK economy.

This is an organization that believes in community, where together with its 12,000 members it can make a difference. So, if you are reading this, do try to support your local curry house, if you can.

 

Book, Corporate Social Responsibility Is Not Public Relations Shortlisted

This has been a good news week and humbling set against all the devastating news that is happening in Ukraine right now. The book, Corporate Social Responsibility Is Not Public Relations, which was published in 2021 has been shortlisted by the UK Business Book Awards.

It is such a proud moment for me and the book, for it to be acknowledged and to be shortlisted, alongside a strong list of books and authors.

There are 15 global interviews in this book and I was lucky to interview these brilliant minds, as their wisdom and knowledge makes the book. I was also incredibly lucky to have environmental journalist, Lucy Siegle write the foreword for the book, which gives it context.

When I was writing the book, we were going into a global pandemic and I had no idea at that time, how much the pandemic would influence the book. COVID-19 has accelerated the need for corporate social responsibility (CSR) and put it high on the agenda for all types of businesses and sectors. Now more than ever, it is important for all organisations to have authentic CSR at the heart of both their business strategy and brand.

There is also a special chapter on India within the book, which for me is an important part of the book because we can learn so much from the East. In this chapter, I have interviewed an Indian Yogi, who talks about CSR and mindset, and that CSR is a shift in thinking for all entrepreneurs, CEOs, and business leaders, across all sectors and regions.

On a personal note, this book has been an achievement, because when writing it, I had just lost my mum. At that time I had this block in my head, where the words did not make sense. I now realise, that I was writing through grief.

I feel like a winner, and I have no fingers crossed. My hope now is that more people buy the book so that we can make the changes that this planet so desperately needs.

 

Coronavirus: Mother Earth is Pressing The Reset Button

Times are eerie and chaotic, as the world wages its war with coronavirus. Schools are closing, supermarket shelves are becoming empty, people are stockpiling, toilet roll has become gold, people are now working from home, telecommunication companies are experiencing a surge in internet use, self-isolating and social spacing are now part of our vocabulary, we no longer shake hands and the list goes on.

Everyone keeps asking themselves (as remember we are self-isolating!) What’s happened? What’s happening? When will this all end? No one has the answers, we are in this Hollywood blockbuster on our own, there’s no super hero to save us.

Except one thing is clear, our habits are changing in real time. We are re-prioritising what is important to us…friends, family, communities and neighbourhoods. Our connected on-lines worlds are more important than ever before and as our children stay home not doing the normal things that they should be doing with their friends, we now want them to connect with their friends online, to have some kind of normal in all this turmoil.

If we all stopped for a moment, stood still and took a breadth, we would realise that right now in this chaos, that our Mother Earth is pressing the reset button and the world needs a rebalance.

There are always winners in battles and in this war on coronavirus, I was wondering who are the winners – Toiletry brands? Supermarkets? Pharmaceutical companies? manufactures of toilet roll?! None of these. There is only one winner and that’s the lungs of the planet. With countries like China forced to scale back on its production and the reduction in air travel, data is already showing a reduction in pollution.

In an extraordinary way brands, businesses and organisations are reminding us to be kind right now…we have Pret giving free drinks to our heroes at the frontline, the NHS. LinkedIn, is opening up its learning courses for free and using its platform to share news more broadly, help businesses use live video to replace onsite events, and deal with business continuity. Luxury brand, LVMH Moët Hennessy, the French company behind major brands like Louis Vuitton, Fenty Beauty and Benefit Cosmetics, announced that its factories, which normally manufacture perfume will shift to manufacture hand sanitizer gel and will be delivering the products to French healthcare authorities for free. Gas and electricity suppliers have agreed an emergency package of measures to ensure vulnerable people do not get cut off amid a virus outbreak. Ex-footballers, Gary Neville and Ryan Giggs are opening their hotels to NHS workers free of charge. While Chelsea FC will be putting up NHS hospital staff for free in their hotel during this coronavirus crisis.

So, what can we be doing to get through this, amidst the worries of our finances, jobs and homes. That answer is to reconnect with ourselves, breathe, reflect, read, meditate and most of all learn to be kinder to ourselves, and just be kind.

Photo Credit: Main image by FrankundFrei from Pixabay

India Britain Trade Expo On 12 March, London

I am looking forward to participating at the India Britain Trade Expo on 12 March 2019, which takes at the Queen Elizabeth Conference Centre in London, where I am moderating a ‘women in business’ session.

I will be joined an illustrious line-up of inspiring women that includes entrepreneur Penny Power, OBE; British banker and financial adviser Kamel Hothi, OBE; journalist and founder of the children’s charity Paint Our World based in India, Dr Priya Virmani; and leader of the Democratic Unionist Party and politician Arlene Foster.

Together we will be exploring the challenges that women in business face both here in the UK and in India; are these challenges the same; what are the solutions and importantly each of the women speaking will be sharing their own experiences and stories. It promises to be an interesting and spontaneous conversation.

The backdrop to this session, is the India Britain Trade Expo, a timely event with Brexit looming, particularly as India is the world’s fastest growing trillion-dollar and poised to become the fifth largest economy overtaking the UK by 2019 according to the IMF. The wealth of opportunities for both countries to benefit from each other is enormous.

This one-day action packed event is being supported by the House of Lords, with a delegation from the Indian High Commission and is set to be one of London’s biggest trade events focused on India, where Rajesh Agrawal, London’s Deputy Mayor for business will open the Expo.

This is an event for anyone who wants to expand and go global. It will be here where conversations will happen and partnerships created. Tickets and information visit http://www.indiabritainexpo.com/ or call +44 (0)20 3693 1940

 

 

Status Row And The Talisker Whisky Atlantic Challenge

 

It is always good news when you can reveal a new client, but it is even better when you can announce a new client, who is making a difference and is big on purpose…and I am delighted that Serendipity PR is working with three female rowers, Caroline, Jess and Susan, who together are Status Row.

Status Row is participating, as the only trio female rowing team in this year’s well-known Talisker Whisky ​Atlantic Challenge, the premier event in ocean racing and the world’s toughest challenge – 30 crews from around the world competing to cross 3000 miles of ocean, powered only by their own strength and determination.

If that wasn’t a mission enough?!, Status Row also want to break the world record both for men and women, and plan to row across the Atlantic in 50 days! The current male record is 51 days and for women it is 60 days.

​Status Row are rowing for the highly-respected charity the​ Marine Conservation Society and want to raise awareness about the plastic pollution affecting our seas, oceans and marine life. Status Row have always been committed to the issues surrounding sustainability and the environment. They really want to make a difference to the planet.

By day, Caroline, Jess and Susan are London office workers, who came together as rock climbers. They are now being trained by Olympic rower, Guin Batten. They have their boat and will ​set sail this December and are looking for sponsorship, to raise as much money for the Marine Conservation Society and have got off on to a good start and been supported by businesses and individual supporters; which ​includes business woman Deborah Meaden, who is also on the BBC TV show Dragon’s Den.

Right now, it is estimated 12.7 million tons of plastic – everything from plastic bottles and bags to microbeads – end up in our oceans each year. That’s a truck load of rubbish a minute. Sadly, and disturbingly, this plastic is turning up in every corner of our planet – from beaches, to uninhabited Pacific islands. It is even found trapped in Arctic ice.

Our oceans are slowly turning into a plastic soup and the effects on ocean life are chilling. Big pieces of plastic are choking and entangling turtles and seabirds and tiny pieces are clogging the stomachs of creatures who mistake it for food, from tiny zooplankton to whales.

Plastic is now entering every level of the ocean food chain and even ending our plates, which why what Status Row is doing is so important and there is a big Return on Investment for companies who sponsor them, as your logo will be on the boat and will be seen by a global viewing audience, giving a brand international reach and brand association as the official broadcast partner is The National Geographic.

Crucially, it will also mean that your company will also be part of this great sustainability awareness campaign to rescue our oceans and marine life; and is also why Serendipity PR has also decided to be a sponsor.

Like everyone, we have all watched Sir David Attenborough’s Blue Planet and this is a topic high on the news agenda and in the public consciousness. Let’s act together and get behind Status Row. For sponsorship opportunities drop me a line at sangeeta@serendipitypr.co.uk

 

The Royal Wedding: When Harry Weds Meghan

 

I write this on the eve of the Royal Wedding, when Prince Harry marries Meghan Markle. I have read a lot of the media coverage and social media leading up to this wedding and while I think that many people here in the UK may not be too bothered about the wedding – where they have a take it or leave it attitude. I for one, will be celebrating…not just toasting the happy couple, but this moment in history. Those who know me well, know that I am no Royalist, though I do have a soft spot for our Queen.

The royal family is one of the main symbols of whiteness, empire, bloodlines and colonial times. The Queen heads the Commonwealth, a post-colonial club of countries that were once under British rule…the British Empire embraced the belief that it had a duty to educate backward civilizations in Christianity, Western modernity and capitalism. Therefore, Markle’s place at the heart of the British establishment appears especially meaningful because she will become a member of the royal family who is mixed race and embracing her heritage.

As a British Born Asian woman married to a white man, where we now have a wonderful son of mixed heritage, tomorrow’s wedding is a big moment for me. Throughout my teenage years there were hardly any female role models who were women of colour. They were not there in the teen magazines that I read, they were not in the movies I watched, they were not there in the TV soaps or dramas…but yes, they were there in music.

All the fairy tales that I read as child, the princesses were white, beautiful with long fair hair…a little girl like me of colour never seemed to marry the prince…but tomorrow she does.  I only think if you are not white, will you understand this sentiment and feel it. This wedding represents modern Britain and is a beautiful thing because it shapes my son’s future of acceptance and integration.