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The Trust Files: Why am I writing The Trust Files?

  Over the past three decades, I’ve worked across government, global organisations, the private sector and purpose-led businesses. One lesson has remained constant: organisations succeed or fail on trust. Trust influences reputation, attracts talent, strengthens customer relationships, reassures investors and gives leaders credibility. Yet, despite its importance, it is often treated as something intangible, something […]

Communicating India’s Soft Power, 29 May, London

  India has long been one of the world’s greatest cultural influencers, though much of that influence often goes unrecognised! From yoga and spirituality to spices, architecture, paisley print, film, and music, India’s impact on global culture is everywhere. Remember last year’s “Kolhapuri-gate” when Prada featured the traditional handcrafted Kolhapuri sandal on the runway without […]

Purpose-Driven Communication and Sustainable Branding in Global Markets

  In today’s rapidly evolving global landscape, purpose-driven communication and sustainable branding have become essential for organisations seeking to build trust, credibility, and long-term influence. As the founder of Serendipity PR, I have always believed that communications should go beyond visibility and that it should create meaningful impact. Businesses today operate in an environment where […]

The Cultural & Social Impact of Inclusive CSR Practices Across Diverse Global Communities

Corporate Social Responsibility (CSR) has changed dramatically over the years, especially during the global pandemic. What was once often treated as a marketing exercise or philanthropic add-on has become a critical part of how organisations operate, lead, and engage with society. Throughout my career, I have always focused on advocating for CSR practices that are […]

The New Wuthering Heights Film Got Me Thinking

The new Wuthering Heights film got me thinking. Directed by Emerald Fennell, it is presented as a bold reinterpretation of Emily Brontë’s novel. But in Fennell’s version, Heathcliff, one of the main characters, has his identity changed. He is now white, played by Jacob Elordi. In the 1847 novel, Brontë describes Heathcliff as a “dark-skinned […]

Behind The Scenes When PM Blair Spoke To The WI

A Guardian article published on 30 December brought the moment straight back to me, when, as Head of PR for the WI, I helped advise No.10 on the themes for Tony Blair’s WI speech. This story has been resurrected via files released at the UK’s National Archives in December 2025, and since then it has […]