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Serendipity PR’s New Client: Constructive Voices

 

When we work with clients, there is nothing like working with clients that are pushing boundaries and shaking things up, and is why Serendipity PR & Media is enjoying working with Constructive Voices, a new and exciting podcast platform for the construction industry. Constructive Voices is bringing the latest stories from the construction industry globally and is creating the best conversations with industry leaders and change makers, on topics shaping the sector from the economy to sustainability, social good, to mental and physical health, and diversity and inclusion. These are all values that matter to Serendipity PR as a brand.

All the podcasts aim to inspire positive change and it has a strong, talented team of diverse experts behind it, which includes Peter Finn, Ireland’s well-known and favourite TV builder; Henry McDonald, investigative journalist; Jackie De Burca, author and award-wining podcaster; and Steve Randall, radio presenter and podcast trainer.

Constructive Voices latest powerful podcast is out now, where acclaimed journalist and media commentator, Henry McDonald interviews Professor Michael Parkinson CBE, Honorary Professor at the University of Liverpool and Ambassador for its Heseltine Institute for Public Policy, Practice and Place. Professor Parkinson speaks in detail about the proposed Everton football stadium project and Liverpool’s regeneration.

This latest podcast with Professor Parkinson has been well-received and Paul Gallagher

Head of Creative Partnerships, National Museums Liverpool says, “This is a brilliant podcast, incredibly enlightening and insightful. A highly recommended listen.”

 

Here’s a taster of some of the other episodes from Constructive Voices:

Cas Heuvelmans, PR Manager Europe | Trimble says: “I’m truly impressed by what the team have pulled off here.”

Guy Woodford, Aggregates Business says, “A real diversity among the guests, which gives the show pace…Great success story.”

Peter Finn, Ireland’s favourite TV builder says, “At Construction Voices we want to bust those stereotypes that people may have of this sector and showcase the best things that are happening within this sector globally, including bringing to the forefront the latest industry insights and trends. We are creating quality content and we are proud that in such a short space of time we have become the go to podcast in the construction industry and have gained sponsors.”

Constructive Voices is consistently producing original content and future episodes lined-up includes, Peter Finn, TV personality taking listeners on a journey into the highly sensitive restoration of the building, which houses the Book of Kells at Trinity College, Dublin; while Henry McDonald, journalist will be discussing the renovation of the Real Madrid Bernabéu Stadium.

 

Corporate Social Responsibility Is Not Public Relations: The Book Is Flying

It is Spring, Easter has come and gone and here in the UK we are about to re-emerge from lockdown and suddenly, we have a lot to look forward to…time has flown and yes, it has taken me this long to write about all the wonderful and positive things that have happened and are happening for my new book, Corporate Social Responsibility Is Not Public Relations

 The Launch

I cannot believe that it has been a full month since the book had its official publication day on 18 February this year. Like everything that has been happening, the launch event was virtual, and on the day we had just over 100 people join from all over the world. It was great to see so much support for the book, which has continued. The book has been warmly received by both the media and the public.

Irish Tech News & Podcasts

Interest in the book has led to different opportunities and conversations, which includes me creating a special mini podcast series for the award winning, Irish Tech News. The first podcast from this series, launches this April. I have interviewed a mix of people, some of whom are in the book and some new voices, who are all talking about corporate social responsibility (CSR) and the things that they are doing to create change and make impact.

The first podcast is now live and is with entrepreneur, Leigh Kathryn Bonner who is one of Forbes Under 30, who is behind her CSR led-business, ‘Bee Downtown.’

In this particular podcast, Leigh gives us an insight into bees, who we discover are one of Mother Nature’s best storytellers!

The other, Irish Tech News podcast interviews I have coming up, are with – a  new purposeful tea company; a clown who is helping to make children laugh in refugee camps; an expert on sustainable and ethical investments; an ethical fashion entrepreneur and more.

Publicity Received

The book has been featured on Reputation Today, who ran a few pieces; India CSR Network also showed the book a lot of love and ran four stories; Asian Voice Newspaper; India Global Business; Viewdigital; Digital Journal; Enfield Dispatch; and Irish Tech News did a podcast with me about the book, which led to the mini-series.

Coming Up

I also have a few interviews just around the corner, including being interviewed on other podcasts. In fact, I am looking forward to joining Books and Friends on 19 April.

The book launches in the US in May and there’s more exciting news to announce soon.

Gratitude

But, the most important thing right now is to thank everyone who has bought the book! Thank you!! As an author, there’s nothing like the thrill of knowing someone is reading ‘your book.’

 

My Love of Podcasts!

During lockdown and our changing world, I have been keeping myself busy with writing and podcasts, not just listening to them, but being fortunate enough to be invited on to various shows to share my stories.

I enjoyed sharing my business wisdom and stories and have recently been on two popular US based podcasts shows – CurryUp StartUp Podcast and the #365FirstChallenge

Both shows are hosted by great podcasters who have the mastery of asking great questions and importantly, good listeners, knowing just when to come in to ask that timely question.

Podcasts are great for sharing knowledge, experiences and stories with a wide audience. You can listen to podcasts about politics, business, cooking and more; the options are endless. Data shows that two million podcasts are registered by Google.

According data released from Buzzsprout, Latino podcasts are flourishing due to the large number of Spanish speakers in both the US and South America, with Chile in the lead with a podcast growth rate of 85 percent; followed by Argentina; then Peru and Mexico. The country with the fifth-highest rate is China; and I know that in India, podcasts is a growing market.

While in the UK, 12 percent of adults listen to at least one podcast per week and are the most popular among millennials (21 percent) and only five percent of Baby Boomers have caught the podcast bug.

Other research by Music Oomph shows that brands that advertise products and services during business podcasts have a 14 percent lift in purchase intent! There is plenty of research on customer behaviour proving that podcasts impact brand lift.

Other interesting podcasting statistics on customer behaviour:

  • Brands that have ads in podcasts about society and culture are most likely to have a 9.2 percent lift in purchase intent.
  • Brands that advertise in news and politics podcasts are most likely to have a 12.8 percent lift in purchase intent.
  • Brands that advertise in comedy podcasts are most likely to have a 7.3 percent lift.
  • Brands that advertise in sports podcasts are most likely to have a 9.3 percent lift.

According to Forbes – 36. 39 percent of US small and medium-sized businesses owners are podcast users and 65 percent of them listen to podcasts weekly, according to 2018 podcast listenership stats.

So, if you happen to be looking for something to listen to…give CurryUp StartUp Podcast and the #365FirstChallenge a try.

Online Event – How PR can help SME’s kickstart their businesses post COVID-19 on 24 August

Hello! On 24 August from 10.00 to 11.30am I will be sharing my knowledge with fellow women in business at this online Federation of Small Business (FSB) Women’s event, which is a platform to learn, share, network and build vital relationships. These regular FSB events are open to all, the format is informal and educational with a female focused networking focus and a chance to hear from expert speakers too.

My session is purposefully called ‘How PR can help SME’s kickstart their businesses post COVID-19’.

Do join us if you can, be great to see you!

Click here on event to book and for more information.

How To Manage Your Business Comms During Coronavirus

The world is going through very difficult times with the dreaded coronavirus and everyone is in the same boat. It feels like one of those Hollywood action-packed blockbusters, only there’s no hero to save the world right now.

However, during these times of crisis of complexity, brands are rising to these new challenges and are really engaged with consumers. Over the last week consumer brands such as Holland & Barrett; Boots UK; Riverford; Nanuska; Space NK to big global brands such as JCrew have been emailing their customers to reassure them of measures taken in-store to deal with the virus. Their messages have been mindful of others and reflect their company’s values.

This is an extract of what Seb James, MD of Boots UK sent out to the customer mailing list last week:

“For 171 years, Boots has been at the heart of community care, providing support, advice and healthcare to communities across the U.K. Never has this been truer than today, as our colleagues work tirelessly to support you and your families whilst the COVID-19 situation is ongoing.

We are doing everything we can to help our customers and our team to stay healthy and safe; whether that’s through the products we sell, the experience in our stores, or the support we provide to our employees”.

Brands in today’s chaotic world have a key role to play, especially in these new times of dealing with public health challenges. Companies need to imbibe lots of empathy with a balanced tone that is understanding, cautious and optimistic. Trust needs to be reflected along with the ability for everyone to work together and find solutions. This engagement is so much easier with all the multiple social media channels; and apart from engaging externally, internal communications is also crucial to inspire confidence in the brand.

So, what can you be doing right now as a business or brand? Well, there are three simple things you can be doing to manage your business communications during these times:

  1. Understand and know the role your brand plays in people’s lives, how it has changed and how your brand can help or be useful during this crisis. Look for opportunities to do the right thing, where it makes sense for your business. One brand who is doing this is, LVMH Moët Hennessy, the French company behind major brands like Louis Vuitton, Fenty Beauty and Benefit Cosmetics, announced on 15 March that its factories, which normally manufacture perfume will shift to manufacture hand sanitizer gel.

In a statement according to Reuters LVMH said,

“LVMH will use the production lines of its perfume and cosmetic brands … to produce large quantities of hydroalcoholic gels from Monday.”

The brand said it would be delivering the products to French healthcare authorities for free.

  1. Stay on top of the news and conversation. Everything is changing fast and what was the right message yesterday, might not be appropriate the next day. Recognising this, is the UK government who has decided to step up its external communications and hold daily briefings to keep the public informed.
  2. Understand the needs of your customers. As people are being asked to self-isolate, or stay home, there will be a number of behaviour changes that might impact their needs, as well as how they interact with your business.

Organisations and brands and that includes governments who continue to communicate factually and with empathy at this time, have the chance to resurface from the crisis with deeper consumer, customer and public connection.

 

 

Get Legally Speaking Podcast – First UK Legal Consumer Podcast Tackling Issues People Want To Know About

It doesn’t matter for how long you have been working in PR, when you gain media success there’s nothing quite like that feeling, and it’s always sweeter when the project you are working on is purposeful – making a difference.

So, it is with great fanfare I can say that Serendipity PR & Media is delighted to be working with legal professional and entrepreneur Hatti Suvari on her new legal podcast, Get Legally Speaking, which launched on 4 November to great success!

Get Legally Speaking is Hatti’s brilliant creation and yet a simple idea. It’s the first UK legal consumer podcast tackling the issues that people want to know about, asking the questions that the public want answers to and stripping down to the facts. Hatti will be speaking to the best UK legal minds on Get Legally Speaking and will cover all issues from divorce, to family law, employee rights, customer rights and yes! Brexit rights of EU citizens.

The first episode is focused on divorce, a big topic for many as we go into Christmas. In this episode Hatti speaks with leading family law barrister Maria Scotland from 5 St Andrews Hill Chambers, London who is joint head of the family team at her chambers, finding out – how to get the divorce process started; how does it work; do both husband and wife have to agree to a divorce; how much will a divorce cost; and how long will the process take.

Hatti is passionate about making UK law easy for people to understand and says, “I come across people daily, who are confused about the legal matters that are affecting them and don’t know where to start. With the Citizens Advice Bureau’s around the country over-stretched, and with their outlets on the high-street reduced, I wanted to do something and Get Legally Speaking is the answer.”

Hatti will be covering a specific topic on each Get Legally Speaking podcast, chatting with the best legal experts, asking the questions that people need answers to in an easy way and speak. Get Legally Speaking is on Buzzsprout and can also be found on iTunes and Spotify.

Apart from running the media campaign for Get Legally Speaking, Serendipity PR & Media has helped shape the branding, the website and creative, including writing all the copy, ensuring brand alignment and the over-seeing of social media.

The PR Knowledge Book

For the last six months I have been beavering away and as a result, I know have some exciting news…I have just published my first book called, The PR Knowledge Book, published by BEP Publishing. My book arrived yesterday 13 August and it felt and still feels wonderful to hold.

I have written the book for a global audience, using my international client case stories and insights. The PR Knowledge Book is for anyone, irrespective of where they are in the world—student starting out in this industry, self-employed, a home business, small business, start-up, charity, or any other type of organization wanting to embark on their PR journey or someone just plain curious about what it all entails.

The book covers everything within the world of PR – from how to create a brand, how to use social media, how to be newsworthy, to how to contact the media, how to have a global mind-set, the power of networking, and more. Written in an easy style, packed with powerful tips and proven tools. In 12 chapters you will discover how to get your brand out there so you can attract clients and new business.

I have made sure to tackles hot topics from diversity in the newsroom to fake news. There’s also a chapter dedicated to how small businesses can go global and how serendipity can make your brand grow.

I am very proud that The PR Knowledge has already received advance praise from industry leaders world-wide and includes – Jérôme Chouchan, Godiva Chocolatier, President, Japan, South Korea, Asia and Australia; Julia Hobsbawm OBE, Editor-at-Large, THRIVE Global and author, Fully Connected: Social Health in an Age of Overload; Professor Jonathan A.J. Wilson PhD, Partner at Dragonfly Black, LinkedIn Top Voices Award Winner; Tami Belt, Author and Founder, Blue Cube Marketing Solutions, Las Vegas; Erik Korsvik Ostergaard, Leadership Advisor, published author and guest lecturer at The Copenhagen Business School; Jill Totenberg, CEO, The Totenberg Group, New York; Dr. Harbeen Arora, Founder, BIOAYURVEDA, ALL Ladies League and Women Economic Forum, India; Tom Seabrook, Commissioning Book Editor, Jawbone Press; Malcolm Stern, Co-founder and Director of Alternatives London; Raja Majid, Las Vegas Entrepreneur; Rusen Kumar, editor-chief, India CSR Network; and Asian Voice Newspaper.

Below are just some of the endorsements:

Julia Hobsbawm OBE, Editor-at-Large, THRIVE Global and author, Fully Connected: Social Health in an Age of Overload says, “Knowledge is power and this book is powerful knowledge. Clear, direct and creative: it explains the digital landscape of PR for practitioners and clients alike.”

Professor Jonathan A.J. Wilson PhD, Partner at Dragonfly Black, LinkedIn Top Voices Award Winner says, “Sangeeta is a seasoned PR professional and her wisdom is captured within this book. It’s just what the doctor ordered!”

Dr. Harbeen Arora, Founder, BIOAYURVEDA, ALL Ladies League and Women Economic Forum, India says, “I greatly welcome this book that helps us reimagine PR as ‘People Relations’, a vital tool for empowering brand and business creation in a connected world.”

Tami Belt, Author and Founder, Blue Cube Marketing Solutions, Las Vegas says, “Sangeeta Waldron is a trusted colleague and inspiration. The PR Knowledge Book shares practical and proven strategies from the front lines of PR. She outlines the building blocks of creating a Brand and PR plan that delivers results by building relationships. Business is personal. It’s about relationships. That’s the bottom line.”

Asian Voice Newspaper, UK and Europe’s leading Asian newspaper says, “If PR has always baffled you, then this is the book to read. Written in an easy style with lots of examples. It will become your best-friend.”

With US employment for public relations specialists expected to reach 282,600 in 2026, up 9 percent from 2016, according to projections from the Labor Department, it makes The PR Knowledge Book a timely read.

I hope if you do choose to buy a copy of The PR Knowledge Book, that you enjoy reading it, as much as I enjoyed writing it. The book can be bought from various online platforms including Amazon or the publisher’s website.

One last word…I have always wanted to write a book, since I was 10 years old, 40 odd years later, it shows that dreams can come true!

 

 

Last Month’s India Britain Trade Expo, Makes The News

Last month’s India Britain Trade Expo that took place at the Queen Elizabeth Centre was a hub of conversations, exchange of ideas and strong connections; and we were delighted to receive this coverage the next day in Asian Voice newspaper featured here. The bottom line from the Expo is that India is an important trading partner for the UK and there’s a lot of opportunities to explore. Businesses here and in India are ready to trade!

We were pleased to have not just our Deputy Mayor, Rajesh Agrawal at the event, but also Arlene Foster, leader of the Democratic Unionist Party and one of the most influential women in politics right now.

The ‘women in business’ session that I moderated with four other women – Penny Power, OBE; Kamel Hothi, OBE, Dr. Priya Virmani; and Shanu Hindhuja was powerful. Each of the panellists spoke about their own journey and experience. They were all exceptional storytellers, which is why this session was so powerful. Stories have the power to engage us, connect with us and inspire us. There is nothing like a good story.

One of the main points that all the panelists agreed upon and spoke about in detail – is that men are integral to the conversations to end gender inequality — and to do that we need everyone to be involved. This is the same premise of the “HeForShe” campaign launched by the United Nations in 2014 by the actress Emma Watson, who said at the time, “We want to try and galvanize as many men and boys as possible to be advocates for gender equality. And we don’t just want to talk about it, but make sure it is tangible.”

Image Credit: Asian Voice, Newspaper

India Britain Trade Expo On 12 March, London

I am looking forward to participating at the India Britain Trade Expo on 12 March 2019, which takes at the Queen Elizabeth Conference Centre in London, where I am moderating a ‘women in business’ session.

I will be joined an illustrious line-up of inspiring women that includes entrepreneur Penny Power, OBE; British banker and financial adviser Kamel Hothi, OBE; journalist and founder of the children’s charity Paint Our World based in India, Dr Priya Virmani; and leader of the Democratic Unionist Party and politician Arlene Foster.

Together we will be exploring the challenges that women in business face both here in the UK and in India; are these challenges the same; what are the solutions and importantly each of the women speaking will be sharing their own experiences and stories. It promises to be an interesting and spontaneous conversation.

The backdrop to this session, is the India Britain Trade Expo, a timely event with Brexit looming, particularly as India is the world’s fastest growing trillion-dollar and poised to become the fifth largest economy overtaking the UK by 2019 according to the IMF. The wealth of opportunities for both countries to benefit from each other is enormous.

This one-day action packed event is being supported by the House of Lords, with a delegation from the Indian High Commission and is set to be one of London’s biggest trade events focused on India, where Rajesh Agrawal, London’s Deputy Mayor for business will open the Expo.

This is an event for anyone who wants to expand and go global. It will be here where conversations will happen and partnerships created. Tickets and information visit http://www.indiabritainexpo.com/ or call +44 (0)20 3693 1940

 

 

Serendipity PR Sponsors GFA Enfield Under 12’s Tigers

When you run your own business, there’s really nothing like having the joy, the passion and the freedom – the freedom to choose who your clients are, how to define your brands, how you want to work and do business, and what you want to support.

I believe it’s always good as a business to be philanthropic when you can and put back into our communities.

So, sponsoring my son’s football team for his local football club, GFA (Grassroots Football Academy and Football Club) Enfield this year was a no brainer. It gives me a great sense of joy and pride, not just as a mum, but as an entrepreneur; a woman in business. There’s such a good feeling of being able to support a local sports project, which brings children together.

GFA Enfield is set up by two FA qualified coaches, gives children the access to football in their own environment irrespective of their age, gender, physical condition or background. It helps them to build their social skills, understand about working as a team, builds their confidence – all while playing football.

On Sunday 9 September, my son’s team, the GFA Under 12’s Tigers got their new kit and won their first match, 6:2. The team played with flair, heart and determination; and of course with a little bit of serendipity magic!